01 Introduction
Meyka ("we", "us", "our") operates the platform at app.meyka.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
By using Meyka, you consent to the data practices described in this policy. If you do not agree, please do not use the Service.
02 Data We Collect
Information you provide directly
- Account data: email address, name, and password when you register
- Portfolio data: stock tickers, number of shares, buy prices, and watchlist items you enter
- Payment data: billing details processed securely by our payment provider (we do not store full card numbers)
- Communications: messages you send us via support or feedback forms
- Preferences: newsletter schedule, alert settings, and other account preferences
Information collected automatically
- Usage data: pages visited, features used, and interactions within the platform
- Device data: browser type, operating system, IP address, and device identifiers
- Log data: server logs, error reports, and performance data
- Cookies: session and preference cookies (see our Cookies Policy)
Data we do not collect
- We do not connect to your brokerage account — all portfolio data is entered manually by you
- We do not collect government IDs, Social Security numbers, or tax information
- We do not sell your data to third parties
03 How We Use Your Data
We use the data we collect to:
- Provide, operate, and improve the Meyka platform
- Generate personalized AI newsletters and chatbot responses based on your portfolio
- Send price alerts and newsletter emails on your chosen schedule
- Process subscription payments and manage billing
- Respond to support requests and user communications
- Monitor platform security and prevent abuse or fraud
- Analyse aggregate usage patterns to improve the product (never individual-level targeting for ads)
- Comply with legal obligations
05 Data Retention
We retain your account and portfolio data for as long as your account is active. If you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law (e.g., billing records may be retained for up to 7 years for tax compliance).
Server logs and usage analytics may be retained in aggregated, anonymized form for product improvement purposes.
06 Security
We take reasonable technical and organizational measures to protect your data, including:
- HTTPS encryption for all data in transit
- Encrypted passwords (never stored in plain text)
- Row-level security on our database (Supabase)
- Restricted internal access to personal data on a need-to-know basis
No system is 100% secure. In the event of a data breach that affects your personal information, we will notify you as required by applicable law.
07 Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: request a copy of the personal data we hold about you
- Correction: request correction of inaccurate or incomplete data
- Deletion: request deletion of your account and associated data
- Portability: request your data in a structured, machine-readable format
- Objection: object to certain processing of your data
- Opt-out: unsubscribe from marketing emails at any time via the unsubscribe link
To exercise any of these rights, email us at support@meyka.com. We will respond within 30 days.
09 Third-Party Services
The Meyka platform integrates with third-party services to function. These providers have their own privacy policies and we recommend reviewing them:
- Supabase — database infrastructure
- Stripe — payment processing
- AI model providers (Anthropic / OpenAI) — AI newsletter and chatbot generation
- Financial data providers — real-time stock prices and news aggregation
10 Children's Privacy
The Service is not directed at children under the age of 18. We do not knowingly collect personal data from anyone under 18. If you believe a minor has created an account, please contact us and we will delete the account promptly.
11 Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes by email or via a notice on the platform. The "Last updated" date at the top will always reflect the most recent revision. We encourage you to review this policy regularly.
12 Contact
For privacy-related questions, data requests, or concerns, please reach out:
Meyka — Privacy
Email: support@meyka.com
General: support@meyka.com
We aim to respond to all privacy requests within 30 days.